RETURN AND REFUND POLICY
- Cancellation Policy: Once you have placed an order, we immediately begin processing it to ensure timely delivery. Unfortunately, this means that we are unable to accommodate order cancellations. However, if you need to update the shipping address, please notify us at onlinesupport@colombina.com as soon as possible. However, if the order has already been shipped, we cannot modify the address.
- Returns: If you, for any reason, are not satisfied with your order, you may return it for a full refund; provided: (i) you notify us at onlinesupport@colombina.com; (ii) your return request is made within thirty (30) days of delivery; (iii) we accept your return; and (iv) the merchandise is returned in the same condition as originally received by you. Once the goods are received by us, we will refund your purchase price, less the original shipping & handling charges. You bear the risk of loss or damage during shipment (other than when returning non-conforming merchandise) and as such, you are advised to obtain appropriate insurance. Your refund will be credited back to the same payment method used to make the applicable purchase.
- Modifications to Services, Products, and Prices: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any Service or Product (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
- Notices: We may provide notices hereunder to you by: (i) email; (ii) regular mail; or (iii) posting them on the Site. You shall be responsible for ensuring that you have provided us with your current email and mailing addresses. You can contact us at any time by any of the following means: (i) email to onlinesupport@colombina.com or (ii) personal delivery, overnight courier, or registered or certified mail to: Colombina Candy Company, Inc. Attn: ChewzMe Online Support 6303 Blue Lagoon Dr. #425, Miami, Florida 33126.