Privacy policy
This Privacy Policy describes how www.chewzme.com (the “Site” “ChewzMe” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at onlinesupport@colombina.com or by mail using the details provided below:
Colombina Candy Company, Inc.
Attn: ChewzMe Online Support
6303 Blue Lagoon Dr. #425
Miami, Florida 33126
NOTICE TO PARENTS
OUR WEBSITE IS NOT INTENDED FOR ANY CHILDREN UNDER THE AGE OF 13. WE HAVE IMPLEMENTED REASONABLE METHODS TO RESTRICT THE ABILITY OF CHILDREN UNDER 13 TO ACCESS OUR WEBSITE. WE URGE YOU TO MONITOR AND SUPERVISE YOUR CHILDREN'S INTERNET ACTIVITIES. IF YOU ARE THE PARENT OR GUARDIAN AND BELIEVE YOUR CHILD HAS PROVIDED US WITH PERSONAL INFORMATION, PLEASE CONTACT US AT ONLINESUPPORT@CHEWZME.COM TO REQUEST DELETION.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
| Purpose of collection | Source of collection | Disclosure for a business purpose | Personal Information collected |
|---|---|---|---|
| to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. | Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. | Shared with our processor Shopify and our Site Administrator ___________________________ | version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. |
| Purpose of collection | Source of collection | Disclosure for a business purpose | Personal Information collected |
|---|---|---|---|
| to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. | collected from you. | shared with our processor Shopify, our Site Administrator _______________________, and our Distributor Rimor Corp. | name, billing address, shipping address, payment information, email address, and phone number. |
| Purpose of collection | Source of collection | Disclosure for a business purpose | Personal Information collected |
|---|---|---|---|
| to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. | collected from you. | shared with our processor Shopify, our Site Administrator _______________________, and our Distributor Rimor Corp. | name, billing address, shipping address, payment information, email address, and phone number. |
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We use Rimor Corp. as our third-party distributor to fullfill your orders. You can read more about how Rimor uses your Personal Information here: https://www.rimorcorp.com/policies/privacy-policy
We receive administrative support for our Site from _________________________, and they may have access to your Personal Information for the exclusive purpose of providing proper support to the Site.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Using Personal Information
We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Limited Uses Identified. Without your prior consent, we will not use your personal identifiable information for any purpose other than that for which it is submitted. We use personal identifiable information to reply to inquiries, handle complaints, provide operational notices, and in program record-keeping. We also process billing and business requests related to our Site participation.
Marketing Uses. Unless you opt-out, we reserve the right to provide you with information about our Site, products and services, and related information in which you have indicated an interest.
Stored Information Uses. We store and retain the information entered on our Site. This information is used to compile a customer's purchase history in order to enable us to recommend products, services, or special offers that would be of interest to a customer and/or to support your interaction with the Site; to deliver customer purchases; and/or to contact you again about other services and products.
Online Advertising. Some companies that help us deliver interactive on-line advertising, such as banner ads, may collect and use information about our customers to help us better understand the types of advertising or promotions that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/
Chat Rooms, Forums and Bulletin Boards.
If you participate in our chat room, discussion forum, or post messages or reviews on our Site, you should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside our organization who have access to that chat room, forum or bulletin board. Also, a participant's expressed opinion is his or her own and should not be considered as reflecting the opinion of ChewzMe.
Links to Other Web Sites.
Our Site may contain links to other websites. We are not responsible for those other websites' privacy practices or content.
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
Commitment to Online Security
We employ physical, electronic, and managerial procedures to safeguard the security and integrity of personal information. Personal information is accessible only by staff designated to handle online requests or complaints. Our agents and contractors with access to personal information on the Site share our security standards.
No Liability for Acts of Third Parties.
We will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry-standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, we shall not be liable for unauthorized disclosure of personal information due to no fault of us including, but not limited to, errors in transmission and unauthorized acts of our staff or third parties.
Opt-Out Right
You have the right at any time to cease permitting personal information to be collected, used, or disclosed by us and/or by any third parties with whom we have shared and/or transferred such personal information. Right of cancellation may be exercised by contacting us by e-mail or mail using the details provided under “Contact” above. After processing the cancellation, we will delete your personal information from our database.
Access Rights to Data
Upon your request, we will provide a reasonable description of your personally identifiable information that we maintain in our data bank. We can be contacted by e-mail or mail using the details provided under “Contact” above. If your personal information changes, or if you note an error upon review of the information that we have on file for you, please promptly contact us by e-mail or mail using the details provided under “Contact” above and provide the new or correct information.
Your California Privacy Rights.
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information for our direct marketing purposes. To make such a request, please contact us by e-mail or mail using the details provided under “Contact” above. Within 30 days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year.
California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.
Acceptance of Our Privacy Policy
If you choose to use our Site or purchase any of our products online, your action is hereby deemed acceptance of our practices described in this policy statement. Any dispute over privacy between you and Colombina Candy Company, Inc. is subject to the provisions of this notice and to our Terms of Service, which is hereby incorporated herein and which can be read in the Terms of Service.
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w, or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
Commitment to Online Security
We employ physical, electronic, and managerial procedures to safeguard the security and integrity of personal information. Personal information is accessible only by staff designated to handle online requests or complaints. Our agents and contractors with access to personal information on the Site share our security standards.
No Liability for Acts of Third Parties.
We will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry-standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, we shall not be liable for unauthorized disclosure of personal information due to no fault of us including, but not limited to, errors in transmission and unauthorized acts of our staff or third parties.
Opt-Out Right
You have the right at any time to cease permitting personal information to be collected, used, or disclosed by us and/or by any third parties with whom we have shared and/or transferred such personal information. Right of cancellation may be exercised by contacting us by e-mail or mail using the details provided under “Contact” above. After processing the cancellation, we will delete your personal information from our database.
Access Rights to Data
Upon your request, we will provide a reasonable description of your personally identifiable information that we maintain in our data bank. We can be contacted by e-mail or mail using the details provided under “Contact” above. If your personal information changes, or if you note an error upon review of the information that we have on file for you, please promptly contact us by e-mail or mail using the details provided under “Contact” above and provide the new or correct information.
Your California Privacy Rights.
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information for our direct marketing purposes. To make such a request, please contact us by e-mail or mail using the details provided under “Contact” above. Within 30 days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year.
California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.
Acceptance of Our Privacy Policy
If you choose to use our Site or purchase any of our products online, your action is hereby deemed acceptance of our practices described in this policy statement. Any dispute over privacy between you and Colombina Candy Company, Inc. is subject to the provisions of this notice and to our Terms of Service, which is hereby incorporated herein and which can be read in the Terms of Service.